Privacy policy.
Privacy Policy
Effective Date: 15/03/2025
1. Introduction
Stella Estelle ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the "Website"). This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, and mailing address (if provided by you).
Technical Data: IP address, browser type, device information, operating system, and referring website.
Usage Data: Information about your interactions with our Website, including pages visited, time spent on pages, and clicks.
Communication Data: Emails or messages sent to us through our contact forms or other communication channels.
Payment Information: If you purchase our services, we may collect necessary payment details via a third-party payment processor (we do not store payment information).
3. How We Use Your Information
We use your data to:
Provide, operate, and improve our Website and services.
Process transactions and manage payments.
Respond to inquiries and customer support requests.
Send promotional emails and marketing communications (only with your consent).
Comply with legal obligations and protect against fraud or security threats.
4. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you provide explicit consent (e.g., subscribing to newsletters).
Contractual Necessity: When processing is necessary for a contract (e.g., fulfilling service requests).
Legal Obligation: When we must comply with legal or regulatory requirements.
Legitimate Interests: For business purposes that do not override your rights (e.g., analytics, website security).
5. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Third-party vendors who assist in hosting, payment processing, and analytics.
Legal Authorities: If required to comply with laws or legal processes.
Business Transfers: If our business is sold, merged, or restructured.
All third-party providers we work with are GDPR-compliant and handle data securely.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights Under GDPR
As a resident of the European Economic Area (EEA), you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure (Right to Be Forgotten): Request deletion of your personal data.
Right to Restrict Processing: Request to limit how we use your data.
Right to Data Portability: Request a transfer of your data to another service provider.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond within the time required under GDPR.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy] (if applicable).
10. International Data Transfers
If you are located outside [Insert Your Business Country], your data may be transferred to and processed in a country with different data protection laws. We ensure that such transfers comply with GDPR through appropriate safeguards, such as Standard Contractual Clauses.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please review this policy regularly.
12. Contact Information
If you have any questions about this Privacy Policy or your data protection rights, please contact us:
Stella Estelle
If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.